Why wake up with a scent?
Waking up with a scent ensures an awekening that is both soft and enjoyable. Soft, because the scent makes you progressively go from deep sleep to light sleep, and then to waking up. And enjoyable, because the scents we choose are associated with positive emotions. The combination of these two dimensions ensures a fresh and happy morning! Last updated: Mon, Jun 1 2015 12:00 pm EDT
Can we really wake up with a scent?
Absolutely! A scent can wake you up. We have tested SensorWake on over 100 people with solely positive results. The efficiency of SensorWake has also been validated by the jury members of some of the most prestigious science contests, like the Google Science Fair, the European Innovation Awards, the World Intellectual Property Organization… Last updated: Wed, May 27 2015 4:21 am EDT
What if I have a stuffy nose?
Your stuffy nose may prevent you from waking up with a scent. But don’t worry! In case you don’t press the “off” button of your alarm clock within 3 minutes, a sound alarm will go off. You’ll never be late! At least not because of us… Last updated: Wed, May 27 2015 4:21 am EDT
I am a big sleeper, do I have a risk of not waking up?
Whether you are a big sleeper or a early bedder, the efficiency of SensorWake is the same. The power of smell will wake you up! Last updated: Mon, Jun 1 2015 12:00 pm EDT
What is the life expectancy of a capsule and how can I buy some again?
A capsule has a capacity of 60 wake-ups. By using SensorWake every day with the same capsule, it’ll wake you up for 2 months. You will be able to buy more capsules soon at your nearest distributor or on our website. Last updated: Mon, Jun 1 2015 12:00 pm EDT
Are the scents healthy?
Absolutely! Our scents are 100% healthy: solvent free, without volatile organic compounds (VCOs), and respect the strictest international norms. Last updated: Mon, Jun 1 2015 12:00 pm EDT
Are capsules ecological?
Our capsules are indeed 100% recyclable. Last updated: Wed, May 27 2015 4:21 am EDT
What will be the expected retail price of the alarm clock and of the capsules?
The retail price will be 109€ (around $119) for one alarm clock + a pack of 2 capsules (4 months of wake-ups). Last updated: Mon, Jun 1 2015 12:00 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.